D R Sriram, General Manager (GM - Technology)

D. R. Sriram, with a Masters in Computer Applications, has wide experience in the VAS and IT domains. He has extensive knowledge of integrating IVR systems, setting up of Live centers, SMS Gateways and WAP portals.

In his earlier role, he is credited with designing and interfacing World Phone’s billing systems with Operators pan-India. He has also been instrumental in architecting and implementing online customer interfaces, monitoring and MIS systems for World Phone’s customers.

He has hands-on experience in IVR systems on IP as well as TDM-based signaling and has worked extensively on Dialogic, Aculab and Asterisk systems and is familiar with the HP-OCMP platform. Apart from leading the carrier technology integration components, he is presently also leading a cloud based telephony initiative on the enterprise front.